Privacy Policy

At MaxMall, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website, www.maxmall.pk, and your rights concerning your personal data.

1. Information We Collect

We collect several types of information to provide and improve our service to you, including:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment information.
• Transaction Data: Purchase details, order history, and payment methods.
• Device Information: IP address, browser type, operating system, and browsing behavior (via cookies).
• Log Data: Time and duration of your visit, pages viewed, and other actions taken on our site.

2. How We Use Your Information

MaxMall uses the information we collect in the following ways:

• To process orders and deliver products: We need your details to fulfill your order and provide customer service.
• To improve our website: We use browsing data and feedback to enhance user experience and site functionality.
• For marketing purposes: We may use your information to send promotional offers and updates about new products or services (only if you opt-in).
• To comply with legal obligations: We may need to retain data to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

MaxMall does not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: We may share your information with trusted partners (e.g., payment processors, shipping companies) to complete transactions and provide customer support.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

MaxMall uses cookies and similar tracking technologies to enhance your shopping experience. These technologies help us understand customer behavior, remember preferences, and provide relevant advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

As a customer, you have the following rights concerning your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You may correct or update inaccurate information.
• Erasure: You can request that we delete your personal data, subject to certain legal limitations.
• Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions included in our emails.

To exercise any of these rights, please contact us at [email address].

7. Children’s Privacy

MaxMall does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently received such data, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

MaxMall
Email: info@maxmall.pk